Service Dept. 617-244-9772 (This number is for local customers only)
At Harris Cyclery, our service staff has a well earned reputation for performing expert repairs. Our rock-solid custom wheel builds are second to none. From a flat tire to a complete overhaul, our mechanics are ready to serve your needs.
Scheduling Your Service
Simple repairs like fixing a flat or installing an accessory can generally be done while you wait.
For most repairs you will need to leave your bike with us for a few days. When you bring your bike in, you will be given a repair assessment, price estimate and turnaround time for the repair. In the event additional labor or parts are needed to complete the repair, prices may be adjusted and you will be notified.
During the peak season (March 1 - October 31) the time it takes to complete repairs unfortunately gets a bit longer. We make every effort to keep the maximum turnaround to 7 days or less, however depending on the nature of the repair and the availability of parts, it can take longer.
New Bike 'Six Month Free Check Over'
Thank you for purchasing a new bike at Harris Cyclery! You are entitled to one free warranty check over, within six months of the purchase date. This check over consists of cable, headset, bottom bracket and hub adjustments. It is normal for these components to loosen up slightly during the "break-in" period of a new bike.. No appointment is necessary for this service, although it will have to be left overnight during the busy season.
Tune-Up - $89.95
Includes: Hub adjustments, Wheel true (in stand), Inspect freehub body, Proper air pressure, Brake & shift adjustment, Proper torque of stem, handlebars, levers, etc., Headset adj., Inspect bottom bracket (adj. as needed), Proper crank, chainring bolt & BB torque, Proper torque on saddle & seatpost, etc., Light cleaning of frame, fork & wheels, Lubrication of chain, Torque check on racks, fender hardware & other accessories. Additional $2.50 charge for shop supplies (rags, lubes, etc.) also applies. Tandems, recumbents and other specialty bikes will cost more.
Bike Assembly - $99.95
This is the price for assembly of bicycles purchased on Amazon or other online stores. Some specialty bikes (Recumbents, Adult Trikes, etc.), requiring more assembly will be charged more.
Storage: We have very limited storage space. Please pick-up your serviced bicycle in a timely manner. Bikes left more than 30 days are subject to a storage fee. After 6 months, bikes are subject to be donated to Bikes Not Bombs.
Shop Labor Rate: $65.00/hour - Minimum Labor Charge: $5.00 - Labor Surcharge for installion of items not purchased from Harris: 50%
All prices are subject to change without notice.